1. Introduction
WIRQO respects privacy and is committed to handling personal information responsibly. This Privacy Policy explains how WIRQO collects, uses, discloses, stores, and protects personal information when you visit the WIRQO marketing website, use public website pages, submit a demo request, contact us, or interact with website forms.
This Privacy Policy applies only to the public WIRQO marketing website and related public website interactions. It does not replace any subscription agreement, customer agreement, data processing agreement, service agreement, order form, or other written agreement that may apply to use of the WIRQO production application or paid services.
By using the WIRQO marketing website or submitting information through website forms, you agree that your information may be handled as described in this Privacy Policy.
2. Meaning of personal information
For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual. This may include information such as a name, business email address, phone number, company name, job-related information, IP address, technical identifiers, or other information that can reasonably identify a person.
Personal information does not generally include business contact information when used only to contact a person in their business capacity, where applicable law treats that information separately.
3. Information we collect
WIRQO may collect the following categories of information through the marketing website:
a. Information you provide directly
When you submit a demo request, contact form, or similar website form, we may collect:
- Full name
- Company name
- Work email address
- Phone number
- Company size
- Main area of interest
- Message content
- Any other information you choose to provide
Please do not submit passwords, payment card details, government identifiers, health information, financial account credentials, or other highly sensitive information through marketing website forms.
b. Technical and usage information
When you browse the website, WIRQO, its hosting providers, analytics tools, security tools, or service providers may automatically collect technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring URL
- Date and time of visit
- Approximate location derived from technical data
- Website interaction data
- Error logs, security logs, and performance logs
c. Cookies and similar technologies
The website may use cookies, pixels, local storage, analytics tools, or similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support marketing or measurement activities where enabled.
You can usually control cookies through your browser settings. Blocking certain cookies may affect website functionality.
d. Communications
If you contact WIRQO by email, phone, form, or other communication method, we may retain a record of the communication and any related contact details.
4. How we use personal information
WIRQO may use personal information for the following purposes:
- To respond to demo requests and contact inquiries
- To prepare relevant product walkthroughs
- To understand which WIRQO modules or workflows may be relevant to your organization
- To operate, maintain, and improve the marketing website
- To troubleshoot errors, bugs, and website performance issues
- To protect the website, systems, users, and business from fraud, abuse, unauthorized access, or security risks
- To manage internal records and business operations
- To communicate with you about WIRQO products, services, demos, updates, or related business matters
- To analyze website usage and improve content, navigation, and user experience
- To comply with legal, regulatory, accounting, tax, contractual, or recordkeeping obligations
- To enforce website terms, protect legal rights, and respond to claims or disputes
WIRQO will not intentionally collect more personal information than is reasonably necessary for the purposes identified in this Privacy Policy.
5. Consent
By submitting information through the website, contacting WIRQO, or continuing to use the website where cookies or similar technologies are enabled, you consent to the collection, use, and disclosure of information as described in this Privacy Policy, subject to applicable law.
Where required by law, WIRQO will seek additional consent for specific uses of personal information.
You may withdraw consent where permitted by law, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect WIRQO’s ability to respond to your request, provide information, or continue communications.
6. Marketing communications
If you request information, book a demo, or communicate with WIRQO, we may contact you about WIRQO products, services, demos, updates, or related business matters.
Where commercial electronic message laws apply, WIRQO will seek consent where required and provide unsubscribe options where required.
You may ask us to stop sending marketing communications by using the unsubscribe method provided in the message, if available, or by contacting WIRQO.
8. Service providers and international processing
WIRQO may use service providers located in Canada, the United States, or other jurisdictions. As a result, personal information may be transferred to, stored in, or accessed from jurisdictions outside your province, state, or country.
Personal information processed outside your jurisdiction may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, regulators, or government authorities.
WIRQO uses reasonable contractual, technical, and organizational measures designed to protect personal information handled by service providers.
9. Retention
WIRQO retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage demo requests, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.
Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and business needs.
When personal information is no longer required, WIRQO will take reasonable steps to delete, anonymize, archive, or securely dispose of it, subject to applicable law and technical limitations.
10. Safeguards
WIRQO uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, loss, theft, alteration, or destruction.
These safeguards may include access controls, secure hosting practices, authentication controls, encryption where appropriate, monitoring, backups, internal policies, and limited access based on business need.
No website, system, network, database, or transmission method is completely secure. WIRQO cannot guarantee absolute security.
11. Accuracy
WIRQO relies on users to provide accurate and current information through website forms and communications. If your information changes or you believe information we hold is inaccurate, you may contact us to request correction where required by law.
12. Access, correction, and privacy rights
Subject to applicable law, you may have the right to request access to personal information WIRQO holds about you, request correction of inaccurate information, withdraw consent, request deletion, or ask questions about how information is handled.
WIRQO may need to verify your identity before responding to a request. WIRQO may refuse or limit a request where permitted or required by law, including where information is privileged, confidential, related to another person, commercially sensitive, technically impractical to retrieve, or required for legal or business purposes.
13. Children
The WIRQO marketing website is intended for business users and is not directed to children. WIRQO does not knowingly collect personal information from children through the marketing website. If you believe a child has provided personal information, contact us so we can review and take appropriate steps.
14. Third-party links
The website may contain links to third-party websites, platforms, integrations, articles, or services. WIRQO is not responsible for the privacy practices, content, security, or policies of third parties. You should review the privacy policies of any third-party sites or services you use.
15. Production application and customer data
This Privacy Policy applies to the public marketing website. The WIRQO production application may involve separate privacy, security, subscription, customer data, data processing, or service terms.
If your organization uses the WIRQO production application, the handling of customer data, employee data, user accounts, business records, files, invoices, tickets, HR data, CRM data, attendance data, project data, and related operational information may be governed by separate written agreements and account configuration.
16. Changes to this Privacy Policy
WIRQO may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Privacy Policy, to the extent permitted by law.
17. Contact
For privacy questions, access requests, correction requests, or concerns about the handling of personal information, contact WIRQO through the Book a Demo page or other contact method published on the website.